Contact Us

Give us a buzz

Bonjour. Hola. Ciao. Hello. Say hi in whatever language you feel like and our team will get back to you in two shakes.

Got a question about your stay?
Lost property, late check-outs... or asking for a friend... when does the bar open? Contact us at:
[email protected]
(07) 4253 5000

Looking to book a new stay?
If you're yet to book and have questions about availability, rates or room types, contact our reservations team at:
[email protected]
1300 00 20 50

Other useful contacts:

Eléme Day Spa
[email protected]
(07) 4253 5035

Marketing and Media
[email protected]

Sales
[email protected]

Event Enquiries
[email protected]

People & Culture
[email protected]

Find us at (and send fan mail to):
Crystalbrook Flynn
85 Esplanade
Cairns, QLD 4870, Australia