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Travel with a lighter footprint

Crystalbrook Collection acknowledges the Traditional Aboriginal and Torres Strait Islander Owners of the land, sea and waters of the Australian continent, and recognise their custodianship of culture and Country for over 60,000 years. We acknowledge and extend our respect to Elders both past and present, and upcoming future leaders.

At Crystalbrook Collection Hotels and Resorts we aspire to protect the environment and create sustainable experiences that enhance, rather than compromise the guest experience.

We enjoy modern living through attitude, design, technology and a passion for a better world – or what we call #ResponsibleLuxury. Because the little things make a big difference.

Across the Group since we opened our first hotel in November 2018, we've saved the following from going into landfill...

Plastic amenity bottles saved


Plastic water bottles saved


Here are some more ways we embrace #ResponsibleLuxury:

The first hospitality group in Australia to achieve 100% waste-free bathrooms

All of our bathroom amenities are biodegradable or recyclable (even the toothbrush is made from sugarcane and corn starch), and we've introduced EcoPure® lining to the packaging of items, an organic additive which activates enzymes in the packaging to help fast-track the biodegrading process, ensuring no waste is left behind.

Goodbye plastic pollution, hello sustainability revolution

We’ve said no to plastic water bottles and instead offer compostable and biodegradable Forest Stewardship Council (FSC) paperboard containers along with reusable glass bottles in our Tower rooms, removing more than 375,000 plastic bottles from our rooms at Riley, Byron, Flynn and Bailey each year.

Large pump amenity bottles

Small plastic bathroom amenity bottles have been replaced with Crystalbrook Immersion large pump bottles. Crystalbrook Immersion is our bespoke amenity range featuring essential oils and indigenous Australian ingredients such as Davidson Plum and Rosella. By using large pump bottles, we save approximately 1.9 million bottles from going into landfill each year!

Fresh produce, only a quick drive away

Over 80% of our fresh fruit and produce is sourced within a three-hour drive from our hotels.

Locally sourced beef

We farm our own beef at Crystalbrook Station, located three hours inland from Cairns. This ensures we can offer locally sourced beef while also maintaining the highest levels of animal welfare.

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(Constantly) composting

At Crystalbrook Byron we’re doing our bit to grow, consume and compost with our six Subpods® at the Resort. Food waste from our restaurant, bar and guest suites goes directly into our Subpods®. By using Subpods® for composting we divert up to 105 kilograms per day of waste from landfills!

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Guilt-free caffeine hits

We have partnered with TerraCycle to provide a zero-waste approach to coffee capsules. This allows guests to enjoy quality coffee without the guilt of what happens to the pod. Through TerraCycle, used pods and mechanically and/or manually separated into metals, organics and plastics. Metals are melted so they may be recycled. The organics (such as the coffee grounds) are composted. The plastics undergo extrusion and pelletization to be moulded into new recycled plastic products.

(Constantly) composting

Crystalbrook Albion utilises BioPak's compost initiative, Organic Recycling Group, where all single-use paper bags, coffee cups, napkins and paper straws, coffee grounds and leftover food are collected for compost. The housekeeping team also collect biodegradable waste from in-room during cleaning service.

Citizens of the Great Barrier Reef

We are a Founding Citizen and ongoing partner of the Citizens of the Great Barrier Reef. Spearheaded by Earth Hour founder, Andy Ridley, Citizens of Great Barrier Reef is a social movement designed to change consumer understanding of how everyday actions have an impact on the Great Barrier Reef and overall environment.

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Recycled coat hangers

Even our coat hangers have had another life – they are 100% recycled made from pressed cardboard.

Plastic straws no more

Our straws, disposable bags and takeaway containers are plastic-free, made from corn, sugar cane and related environmentally friendly and fully degradable materials.

Containers for Change

We recycle all possible guest waste material and we're part of the Containers for Change scheme.

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100% recycled wooden key cards

We have replaced traditional plastic guest room key cards with wooden keycards, made from 100% recycled wood.

$15 food and drink credit to help save the planet

For each night our guests choose to have a 'Footprint-free stay', they'll enjoy a $15 food and beverage credit to spend at our restaurants and bars.

Recycled or FSC paper only

Where paper is required, we use recycled or Forest Stewardship Council (FSC) certified paper stocks only.

Paperless tech

Through the use of technology, such as in-room iPads, we have removed an estimated 90% of the paper found in a typical five-star hotel room. We also use technology in other parts of the hotel to reduce paper usage – as an example, we run a paperless press office and paperless check-in and check-out.

Farewell fast fashion, hello hire heroes

In Cairns we have partnered with local fashion hire company, Bella Boutique Hire, to encourage our guests to hire their holiday outfit rather than buy a one-off piece that contributes to landfill.

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Sustainable suppliers

St. Agni, a sustainable Byron Bay fashion label, has partnered with Byron at Byron to provide eco-friendly and sustainable uniforms for the Resort’s front-line staff.

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Caffeinating, sustainably

HuskeeCups are available for purchase in all Crystalbrook Byron guest suites. Plus, they'll throw in a free hot drink to get you started on your waste-free journey. Cheers to sustainability (and free coffee!)

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Koala Lager and Byron Bay Wildlife Hospital

At Byron, $2 from every pint of Seven Mile Brewing Co’s Koala Lager goes directly to building and operating Byron Bay Wildlife Hospital, Australia’s largest mobile wildlife hospital, which bridges a significant gap in specialist care, equipment and facilities to treat and rehabilitate injured and traumatised wildlife to recovery.

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Buzzing for bees

Crystalbrook Byron is also home to three thriving honeybee colonies each housed within their own Flow Hive. The bees will forage up to 20sqkm and visit more than one million flowers for every half kilo of honey produced. The honey is then served to guests as part of the Resort's commitment to offering local, organic and sustainable cuisine. The installation and maintenance of bee apiaries help the environment by providing bees with a home to pollinate the surrounding gardens and native plants.

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