In 2020, Crystalbrook Collection became the first Australian hospitality company to go completely cash-free to assist with heightened hygiene measures.
All hotels, resorts, restaurants, bars and spas across the Crystalbrook portfolio will only allow card payments to ensure the safety of all guests and staff.
Why? What’s so harmful about a banknote? Here're a few reasons (deep breath): E. coli, Vibrio spp., Salmonella spp., and about 26,000 other bacteria call the average banknote home.
The Australian Government Department of Health also recommends tap and go instead of cash for hygiene best practice.
Crystalbrook Collection will also be offering a contactless and paperless check-in and check-out and optional complimentary face masks along with a host of other deep-cleaning measures.