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Crystalbrook Crowd Terms and Conditions

The small print

The Crystalbrook Crowd Terms and Conditions:

  • Food and drink (restaurants and bars only): 10% discount not available on public holidays or for special promotional events and menus. Crystalbrook Crowd digital card must be presented and scanned at time of payment at restaurant and bars to receive the discount. Offer is applicable to a maximum of $80 discount per restaurant and bar transaction. Offer is not applicable for in-room dining, banquets or mini bar. Offer not applicable at Crystalbrook Albion’s Honour Bar.
  • Rooms and suites: 10% discount is only available on direct bookings applied to a Daily Rate - accessed by using our 'Crystalbrook Crowd Member Rate', and is subject to availability at the time of booking. Bookings can be made at or via phone on 1300 002 050. Crystalbrook Crowd digital card must be shown on check-in for room discount. 10% discount cannot be applied to a room rate retrospectively when booking on an alternative, non-Crowd rate. 
  • General: Offer not applicable for the purchase of Gift Cards. Offer is not applicable for Eléme Day Spa, in-room dining, mini bar, conferences or events. Not to be used in conjunction with any other offer. Crystalbrook Crowd digital card is non-transferrable. Applicable at Crystalbrook Collection hotels, resorts, restaurants and bars across Australia. 10% discount on room is not applicable when booking through a third-party, however guest may avail of 10% discount on restaurants and bars throughout their stay (for meal periods not included in their rate).

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